Here is some information on the drop shipping by Art of Where. Netties Expressions sells a line of products through Art of Where which is located in Montreal, Quebec.
Estimated turn around time for products We work Monday to Friday and are closed on weekends and all Canadian holidays. All production and shipping times are in business days and do not include days that we are closed.
Product Regular / Drop Ship* 10-20 days
*Drop ship orders of multiple units may fall into wholesale production time frames. Please contact us if you have are concerned about your order turnaround time or have a specific deadline so we can process your order appropriately.
Ship from both Canada and the USA
Art of Where is located in Canada, but we ship from both Canada and the USA. This means that for most drop ship orders shipping to Canada and the USA will never encounter duties or customs fees. This is due to the fact that we handle all importing ourselves. As long as your order is below $800.00 value, there will never be any surprises with customs fees. For wholesale or drop ship orders over $800.00 shipping in the USA, depending on the shipping method, there may be customs fees, especially with express shipments that ship with a courier.
Orders to US customers generally take 2-6 business days once shipped within the USA.
Currently, US and international orders are shipped on Mondays, Wednesdays and Fridays from within the USA.
All orders shipped domestically within the US will have a tracking number that can be tracked with USPS.
Orders for Canadian customers normally ship within 2-8 business days of the order is placed.
Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.
International orders generally take 10-15 business days but may be delayed by the customs of your country.
International or wholesale orders may be subject to customs fees or duties of your country. Unfortunately, Art of Where does not cover these fees so please contact us if you have concerns regarding your order.
International orders will not have a tracking number due to the fact that they are untraceable once they leave the USA.
Since we ship from multiple locations, we have multiple return shipping addresses. For now, our return addresses are set and cannot be changed. The return name will be Art of Where. The return address for USA and International orders is a PO box in Champlain NY and the return address for Canadian orders is the Art of Where studio in Montreal. Items returned to either address will need to be processed upon receiving which can take time. We will attempt to contact you if an item addressed to you or your customer is returned. To reroute a returned parcel, please contact us.
Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services, but we are always happy to do everything in our power to work with you and the postal system to correct orders. Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
Shipping prices may vary. To get an accurate estimate, we suggest adding your products to your cart and providing your shipping address.